It is tempting to think we have
to choose between the Management Perspective and the Leadership Perspective. An
agency should have one or the other but not both. The easy conclusion is it
should have the Leadership Perspective. Leadership certainly has more
pizzazz than Management. Given the choice between being a leader and
being a Manager, most people choose being a leader every time.


This is the problem with such a
simplistic view. Although having the Leadership Perspective is important, so is
having the Management Perspective. An agency cannot function adequately and
certainly cannot excel without highly competent Management. As pointed out in
Chapter One, some type of NAME=”ehsm_OLE_LINK121″>.
This requires people who do the fiscal work of the agency. There is NAME=”ehsm_OLE_LINK123″>. This requires people who manage this connection. There is a NAME=”ehsm_OLE_LINK127″>This requires people who develop, implement,
and oversee those policies and procedures. There are qualified NAME=”ehsm_OLE_LINK129″>This requires
people to manage these personnel and operations functions. There are NAME=”ehsm_OLE_LINK131″>This
requires people who assure the systems and processes are in place to accomplish
these tasks.


There are numerous other
management activities and functions required to assure the agency continues to
operate and function smoothly. Suffice it to say failure to meet these
requirements would quickly result in the failure of the agency to sustain its
viability. “Management does not happen on the margin of human services. It
is often at the center of service provision and has a profound effect on
whether programs succeed in reaching their goals.” We can conclude having a Management Perspective is not
only important, it is essential. There are people associated with the agency
who have this perspective; and for even fairly small agencies, several people -
a Management group – are required to meet the agency’s management requirements.
These people comprise the Management Team.