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The materials included here represent a useful sample of the available literature related to the content of the book and more generally to the various areas covered in the text. Many other people have significantly added to my thinking and understanding of human services agencies, organizations, the human factors associated with agency Management, and to the incorporating environment within which human services agencies develop and function. The readings included here reflect the range and flavor of that insight and research. I appreciate the contributions the various scholars and practitioners have made to this field of study and to my professional development and growth. I hope you find their work equally useful and challenging.

Brown, J. (2006). The imperfect board member: discovering the seven disciplines of governance excellence. San Francisco: Jossey-Bass.

Brown, M. J. (2006). Building powerful community organizations: a personal guide to creating groups that can solve problems and change the world. Arlington, MA: Long Haul Press.

Brueggemann, W. G. (2006). The practice of macro social work. Belmont, CA. Thomson Higher Education.

Burger, W., & Youkeles, M. (2008). Human services in contemporary america. Belmont, CA: Thomson-Brooks/Cole.

Burke, W. W. (2002). Organization change: theory and practice. Thousand Oaks, CA: Sage Publications.

Canfield, J. (2002). Chicken soup for the volunteer’s soul: stories to celebrate the spirit of courage, caring, and community. Deerfield Beach, FL: Health Communications.

Carver, J. (1997). Boards that make a difference: a new design for leadership in nonprofit and public organizations. San Francisco, CA: Jossey-Bass.

Chait, R. P., Ryan, W. P., & Taylor, B. E. (2004). Governance as leadership: reframing the work of nonprofit boards. Hoboken, JN: John Wiley & Sons.

Clegg, S. R., Kornberger, M., & Pitsis, T. (2007). Managing and organizations: an introduction to theory and practice. London: SAGE Publications.

Clickstein, A. (2007). Cardinal principles of governance: strengthening the governance of nonprofit organizations in america’s communities. Lincoln, NE: iUniverse.

Crow, G. A. (2003). Proactive personal style. Frederick, MD: Publish America.

De Pree, M. (2004). Leadership is an art. New York, NY: Currency Doubleday.

Diller, J. V. (2007). Cultural diversity: a primer for the human services. Belmont, CA: Thomson-Brooks/Cole.

Drafke, M. W. (2008). The human side of organizations. Upper Saddle River, NJ: Prentice Hall Higher Education.

DuBrin, A. J. (2006). Fundamentals of organizational behavior. Cincinnati: Cengage South-Western.

Eisenhardt, K. M. (1989). Agency theory: an assessment and review: the academy of management review 14: 57-74.

Erlich, J. (1998). Community organizing in a diverse society. Boston: Allyn & Bacon.

Everard, K. E. & Burrow, J. L. (2000). Business principles and management. Cincinnati: Cengage South-Western.

Fauri, David P., Wernet, Stephen P. & Netting, F. Ellen (2008).  Cases in macro social work practice.  Boston: Pearson/Allyn & Bacon.

Fellin, P. (2001). The community and the social worker. Itasca, IL: F.E. Peacock Publishers.

Fleming, J. & Senior, B. (2005). Organizational change. Upper Saddle River, NJ: Prentice Hall.

Glicken, M. D. (2006). Social work in the 21st century: an introduction to social welfare, social issues, and the profession. Thousand Oaks, CA: SAGE Publications.

Gortner, H. F., Ball, C., & Nichols, K. L. (2006). Organization theory: a public and non-profit perspective. Stamford, CT: Wadsworth.

Graham, J. (2005). Stick your neck out: a street-smart guide to creating change in your community and beyond: service as the path of a meaningful life. San Francisco, CA: Berrett-Koehler Publishers.

Gunderson, G. (1997). Deeply woven roots: improving the quality of life in your community. Minneapolis, MN: Fortress Press.

Hannagan, T. (1995). Management concepts and practices. Upper Saddle River, NJ: Financial Times/Prentice Hall.

Hardcastle, D. A., Wenocur, S., & Pouers, P.R. (1997). Community practice: theories and skills for social workers. New York, NY: Oxford University Press.

Hardina, D. (2002). Analytical skills for community organization practice. Irvington, NY: Columbia University Press.

Harris, H. S., Maloney, D.C., & Rother, R.M. (2004). Human services contemporary issues and trends. Boston: Pearson/Allyn & Bacon.

Hart, T., Greenfield, J. M., & Johnston, M. (2005). Nonprofit internet strategies: best practices for marketing, communications, and fundraising success. Hoboken, NJ: John Wiley & Sons, Incorporated.

Hasenfeld, Y. & Abbott, (1992). A. D. Human services as complex organizations: structures and processes. Newbury Park, CA: SAGE Publications.

Hearron, P. F. & Hildebrand, V. (2002). Management of child development centers. Upper Saddle River, NJ: Prentice Hall.

Homan, M. S. (2008). Promoting community change: making it happen in the real world. Belmont, CA: Thomson-Brooks/Cole.

Hull, G. H. (2004). The generalist model of human services practice. Pacific Grove, CA: Thomson-Brooks/Cole.

Hunsaker, P. L. (2004). Management: a skills approach. Upper Saddle River, NJ: Prentice Hall PTR.

Jandt, F. E. (2007). An introduction to intercultural communication identities in a global community. Thousand Oaks, CA: Sage Publications.

Johnson, H. W. (1998). The social services: an introduction.  Itasca, NY: F. E. Peacock Publishers.

Keyton, J. (2004). Communication and organizational culture: a key to understanding work experiences. Thousand Oaks, CA: SAGE Publications.

Legerton, M. and Castelloe, P. (1999). An organic model of community practice: components of the social action process. Lumberton, NC: Center for Community Action.

Levine, M. & Perkins, D.V. (1997). Principles of community psychology: perspectives and applications. New York, NY: Oxford University Press.

Mandell, B. R. & Schram, B. (2003). An introduction to human services policy and practice.  Boston: Allyn & Bacon.

Manning, S. S. (2003). Ethical leadership in human services: a multi-dimensional approach. Boston: Allyn & Bacon.

Meffe, G. K. (2002). Ecosystem management: adaptive, community-based conservation. Washington, D.C.: Island Press.

Mehr, J. & Kanwischer, R. (2004). Human services concepts and intervention strategies.  Boston: Pearson/Allyn & Bacon.

Moore, M. (1995). Creating public value, strategic management in government. Cambridge, MA: Harvard University Press.

Mosley, D. C., Megginson, L. C., & Pietri, P. H. (2007). Supervisory management: the art of inspiring, empowering, and developing people. Mason, OH: Cengage South-Western.

Navarro, P. (2005). What the best mbas know: how to apply the greatest ideas taught in the best business schools. New York, NY: McGraw-Hill Companies, The.

Netting, F. E. & O’Connor, M. K. (2003). Organization practice: a social worker’s guide to understanding human services.  Boston: Allyn & Bacon.

Netting, F. Ellen, Kettner, Peter M., & McMurtry, Steven L. (2008). Social work macro practice.  Boston: Pearson/Allyn & Bacon.

Neukrug, E. (2008). Theory, practice, and trends in human services an introduction.  Pacific Grove, CA: Thomson-Brooks/Cole.

Osland, J. S., Kolb, D. A., & Rubin, I. M. (2000). The organizational behavior reader. Englewood Cliffs, NJ: Prentice Hall.

Parada, H., Barnoff, I. M., & Brienne, C. (2007). Negotiating “professional agency”: social work and decision-making within the ontario child welfare system. Journal of Sociology & Social Welfare XXXIV: 35-56.

Patti, R. J., Poertner, J., & Rapp, C. A. (1989) Managing for service effectiveness in social welfare organizations. Social Work Sept: 337-81.

Pierce, J. L. & Newstrom, J. W. (2007). The manager’s bookshelf: a mosaic of contemporary views. Upper Saddle River, NJ: Prentice Hall.

Piper, T. M., Klein, S. B., & Jaskiewicz, P. The impact of goal alignment on board existence and top management team composition: evidence from family-influenced businesses. Journal of Small Business Management 46: 372-94.

Poindexter, C. C. & Valentine, D. P. (2007) An introduction to human services values, methods, and populations served. Belmont, CA: Thomson-Brooks/Cole.

Proehl, R. A. (2001) Organizational change in the human services.  Thousand Oaks, CA: Sage Publications.

Radin, B. A. (2006). Challenging the performance movement: accountability, complexity, and democratic values. Washington D.C.: Georgetown University Press.

Rubin, H. J. & Rubin, I. S. (2001) Community organizing and development. Boston: Allyn & Bacon.

Scales, T. L. & Streeter, C. L. (2004) Rural social work: building and sustaining community assets. Belmont, CA: Thomson-Brooks/Cole.

Schneider, D., Crow, G. A., & Burtnett, P. (2000). Leadership in child protection. King George, VA: American Foster Care Resources.

Schutz, P. W. (2005). The driving force: getting extraordinary results with ordinary people. Grand Rapids, MI: Leadership.

Shockley-Zalabak, P. (1991). Fundamentals of organizational communication: knowledge, sensitivity, skills, values. Minneapolis, MN: Guilford Publications.

Unrau, Y. A., Gabor, P. A., & Grinnell, R. M., Jr. (2001). Evaluation in the humans service.  Itasca, IL: F.E. Peacock Publishers.

Weisbord, M. R. (2004). Productive workplaces revisited: dignity, meaning, and community in the 21st century. San Francisco, CA: Jossey-Bass.

Wheatley, M. J. (2001). Leadership and the new science: discovering order in a chaotic world. San Francisco: Berrett-Koehler.

Whittaker, J. K. and Garbarino, J. (1983). Social support networks: informal helping in the human services. Hawthorne, NY: Aldine Transaction.

Woodside, M. & McClam, T. (2009). An introduction to human services. Belmont, CA: Thomson-Brooks/Cole.

Yukl, G. A. (2005). Leadership in organizations. Upper Saddle River, NJ: Prentice Hall PTR.

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